Politique d’expédition

At Hairlo, we are committed to providing you with high-quality custom wigs and hair products, delivered safely and promptly to your doorstep. Please read our shipping and handling guidelines below:

• All orders are processed within 1-2 business days. Please note that custom wig orders or special requests may take additional time, typically 2-5 business days.
• Orders are not processed, shipped, or delivered on weekends or holidays.

• We offer standard shipping (5-7 business days) and expedited shipping (2-3 business days) within United States
• Shipping costs will be calculated at checkout, based on your location and the selected shipping method.
• Free standard shipping is available within the United States

•  We offer worldwide shipping. Delivery times and costs vary depending on the destination. Please allow up to 14 business days for international orders to be delivered.
•  Any customs duties, taxes, or import fees are the responsibility of the customer.

• Once your order has been shipped, you will receive an email confirmation with tracking information, so you can monitor your delivery every step of the way.

• We take great care in packaging our products to ensure they arrive in perfect condition. Should your order arrive damaged or with incorrect items, please contact us at [support email/phone] within 48 hours of delivery for assistance.

•  Hairlo is not responsible for lost or stolen packages confirmed as delivered by the carrier. If your package is missing, we recommend checking with neighbors or contacting the carrier for more information.

• Please review our **Return Policy** for information on returning or exchanging your products.

If you have any further questions about shipping or handling, feel free to contact us at lovethamah11 @gmail.com or (7709063015)